WordPress Multisite, also called WordPress Network, allows one WordPress installation to run a network of related sub sites.

The hosting platform supports Multisite. ClickHere2 Network’s plan allowances still apply, including restrictions on domains, subdomains and storage.

Multisite and the Single-Installation Requirement

The dedicated WordPress platform requires your main WordPress installation to be located in public_html, directly within the hosting package’s root.

Any additional domains or subdomains permitted on the package must point to this same installation and be configured through WordPress Multisite.

Multisite is different from installing separate copies of WordPress in multiple folders.

Choosing a Network Structure

Depending on your configuration, sub sites can use:

  • Subdirectories: Different paths beneath the main website address.

  • Subdomains: Different subdomains beneath the main domain.

Subdomain networks require suitable DNS configuration. Platform wildcard routing does not replace the need for your DNS records to direct visitors to the hosting service.

Additional mapped domains or subdomains are subject to your hosting plan’s allowances.

Document Root Requirements

For a Multisite network, mapped domains and subdomains must point to the same WordPress document root—normally public_html.

Pointing a network domain to a different folder can prevent it from reaching the correct WordPress installation.

SSL for Subdomains

A subdomain reaching your WordPress installation does not automatically mean it has an active SSL certificate.

To use the platform’s free SSL service for a permitted subdomain:

  1. Open your hosting control panel.

  2. Open Subdomains and explicitly add the subdomain.

  3. Set its document root to the same directory as the main WordPress installation.

  4. Open SSL/TLS and activate free SSL for the subdomain.

  5. Confirm that the subdomain loads correctly over HTTPS.

Contact support to confirm the required setup and your package allowances before creating a subdomain network.

Before Enabling Multisite

Create a complete backup of your website files and database.

Multisite requires additional configuration and ongoing network administration. Check that your intended plugins and themes support Multisite before proceeding.

If you are unsure whether it is suitable for your website, contact support before making changes.

When Separate Plans Are Better

Consider separate hosting plans when websites need independent administration, plugin configurations, backups or recovery.

Multisite shares core files and network administration. A network-wide change or security issue can affect multiple sub sites.

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