Overview
Our Timeline Backups performs automatic, daily snapshots of both your website files and your MySQL databases. Snapshots are stored securely offsite for up to 30 days, giving you peace of mind if an update breaks your website or files are accidentally deleted.
How to Restore a File Snapshot
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Log in to your hosting control panel via the ClickHere2 Client Area.
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Under the Files section, click Timeline Backups (or Backup & Restore).
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Select the date and time of the snapshot you wish to restore.
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You can choose to:
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Restore Entire Webspace: Overwrites current files with the selected snapshot.
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Browse & Selectively Restore: Go to File Manager and right click on individual files or folders (such as
public_html/wp-content/) and select View File History. You will be presented with a history of the files and given the choice of the version of the file you wish to restore.
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Confirm the restore action and allow a few minutes for the process to complete.
How to Restore a Database Snapshot
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Under the Databases section, open the backup management tool.
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Select your target MySQL database from the list.
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Choose the backup snapshot date you want to revert to.
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Click Restore Database and confirm. The restoration process will replace the current tables with the selected backup point.
Best Practice Recommendation
While our platform runs daily automated backups, we always advise generating a manual backup or exporting your database prior to performing major core, theme, or plugin upgrades on your website. We offer the Manual Backup/Restore tool for this.
